Privacy Policy

Last updated: January 2024

1. Introduction

JMD Properties, Delhi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Property preferences and search criteria
  • Location data (with your permission)
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide personalized property recommendations
  • Communicate with you about properties and services
  • Improve our services and user experience
  • Send promotional materials (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with trusted property owners, real estate agents, and service providers who help us operate our platform, always under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

For any privacy-related questions or to exercise your rights, contact us at info@jmdproperties.online

Website Policy

Last updated: January 2024

1. Acceptable Use

When using JMD Properties, Delhi, you agree to:

  • Use the platform for lawful purposes only
  • Provide accurate and truthful information
  • Not engage in fraudulent activities
  • Respect intellectual property rights

2. Content Guidelines

All property listings and content on JMD Properties, Delhi must be accurate, up-to-date, and comply with local real estate regulations. We reserve the right to remove any content that violates our guidelines.

3. Intellectual Property

All content on JMD Properties, Delhi, including logos, designs, text, and images, is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express permission.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

5. Limitation of Liability

JMD Properties, Delhi acts as a platform connecting buyers, sellers, and renters. We are not responsible for the accuracy of listings or the conduct of users. All property transactions are between the parties involved.

6. Modifications

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of changes.

Terms & Conditions

Last updated: January 2024

1. Agreement to Terms

By accessing or using JMD Properties, Delhi, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our service.

2. Service Description

JMD Properties, Delhi provides a platform for property listings, searches, and connections between property seekers and providers. We do not guarantee the availability, accuracy, or legality of any property listed.

3. User Responsibilities

Users must:

  • Be at least 18 years old to use our services
  • Verify property details independently before transactions
  • Comply with all applicable local laws and regulations
  • Not misuse or abuse the platform

4. Payment Terms

JMD Properties, Delhi may charge fees for premium services. All fees are non-refundable unless otherwise stated. Payment processing is handled by secure third-party providers.

5. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or at our discretion without prior notice.

6. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service, and we are not liable for any property transaction outcomes.

7. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

For legal inquiries, contact info@jmdproperties.online

Data We Collect

Last updated: January 2024

1. Personal Information

  • Identity Data: Name, username, profile picture
  • Contact Data: Email address, phone number, mailing address
  • Verification Data: Government ID, KYC documents (for property owners)

2. Property Preferences

  • Search Criteria: Budget range, location preferences, property type
  • Saved Properties: Favorites, viewed listings, comparison lists
  • Activity History: Search history, browsing patterns, interaction data

3. Technical Data

  • Device Information: Device type, OS version, browser type
  • Connection Data: IP address, network provider, connection type
  • Cookies & Tracking: Session cookies, analytics cookies, preference cookies

4. Location Data

  • GPS Location: Real-time location (with permission) for nearby properties
  • Manual Location: User-entered addresses and preferred areas

5. Communication Data

  • Messages: In-app messages, WhatsApp conversations, email communications
  • Call Logs: Call history with property owners (metadata only)

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time, subject to legal obligations.

Data Protection

All collected data is encrypted and stored securely. We never share your personal information with third parties without your consent.

WhatsApp Policy

Last updated: January 2024

1. WhatsApp Integration

JMD Properties, Delhi uses WhatsApp Business API to facilitate communication between property seekers and providers. By using our WhatsApp service, you agree to these terms.

2. Consent to Communication

By clicking "Check Availability via WhatsApp," you consent to:

  • Receive property updates and availability notifications
  • Get personalized property recommendations
  • Receive service updates and important announcements
  • Communicate with property owners and agents

3. Message Types

Transactional Messages

Property availability updates, booking confirmations, appointment reminders

Promotional Messages

New property listings, special offers, market insights (opt-out available)

Customer Support

Query responses, assistance with property searches, technical support

4. Data Handling

WhatsApp conversations are:

  • End-to-end encrypted by WhatsApp
  • Stored securely on our servers for service quality
  • Used to improve our AI chatbot responses
  • Never shared with unauthorized third parties

5. Opt-Out Options

You can opt-out of WhatsApp communications at any time by:

  • Replying with "STOP" to any message
  • Updating preferences in your account settings
  • Blocking our WhatsApp Business number
  • Contacting info@jmdproperties.online

6. Response Times

We aim to respond to WhatsApp queries within 1 hour during business hours (9 AM - 9 PM IST). Automated responses are available 24/7 for common queries.

7. Chatbot Disclaimer

Initial responses may be handled by our AI chatbot. For complex queries, you will be connected to a human agent. The chatbot is continuously learning and improving.

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